Contact & Support summary

How to reach Aligned for support

For general support, contact hello@alignedspiritual.com. This page explains where to go for booking, practitioner, refund, safety, policy, review, and account questions.

Marketplace-introduced clients stay on-platform for communication, rescheduling, booking, payment, follow-up, and rebooking. Agreed time changes stay on the original Aligned booking record unless policy, applicable law, or an agreement recorded through Aligned requires another outcome.

General support

For general support: hello@alignedspiritual.com.
Use the in-app Forgot password or account recovery flow first for account access issues.
Include the booking date, practitioner name, account email, and the issue you need help with when relevant.

Booking questions

Use in-app messages for practitioner/session details.
Contact hello@alignedspiritual.com if there is a platform issue with booking access, payment state, cancellation, rescheduling, or account records.

Practitioner, mentor, and developing-practitioner support

For practitioner, mentor, or developing-practitioner support: hello@alignedspiritual.com.
Practitioners, mentors, and developing practitioners should use the workspace first for checklist, billing, payout, listing, mentorship, and readiness details before escalating to support.

Refund, cancellation, safety, and policy concerns

For refund/cancellation questions, refer to the Refund & Cancellation Policy and contact support.
For safety, policy, or review concerns, contact hello@alignedspiritual.com.
Aligned is not an emergency, crisis, medical, mental health, legal, or financial service. If you are in immediate danger or need urgent help, contact local emergency services or an appropriate crisis/professional support service.