Mobile app terms

iPhone and Android launch addendum

This addendum covers mobile-app use, app-store platform dependencies, third-party processors, device limitations, and app return/checkout flows.

Aligned keeps bookings, messages, and payments organized in one place so support can help when needed.

Mobile platform dependencies

Aligned may depend on Apple, Google, Stripe, email providers, analytics/error monitoring, hosting/cloud storage, calendar providers, and practitioner-owned video/session tools.
Aligned is not responsible for third-party outages, Stripe delays, practitioner session-platform failures, user device/internet issues, Apple/Google platform issues, or app-store availability.
Users are responsible for accurate account, payment, contact, device, and security information.

Bookings are not confirmed until payment is confirmed by Stripe/webhook/payment source of truth, even if the mobile browser returns to the app.
Failed, canceled, incomplete, or expired payments do not create confirmed bookings.
Push/email/SMS-style notifications, if enabled, are convenience notices and do not replace checking My Account > My Bookings.

Aligned may be available through Apple App Store and Google Play, and users must comply with Apple/Google terms.
Apple/Google are not responsible for Aligned marketplace services, practitioners, bookings, payments, refunds, support, content, or claims.
App availability, updates, device compatibility, notifications, permissions, and mobile return states are not guaranteed.
Stripe/payment web checkout may open outside the app. Purchases/bookings through Stripe are marketplace service payments and are not Apple/Google-provided practitioner services.
Account deletion/deactivation must be available through in-app or web request paths as required by app stores.
Apple and Google are not responsible for Aligned marketplace services, practitioners, bookings, payments, refunds, content, support, or claims.